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ABOUT US

Our Vision

The COMPASS Vision: That every person coming to Canada seeking refuge has unhindered access to justice and the opportunity to thrive in welcoming communities.

WHAT DO WE MEAN BY THIS?

That every person: this removes the label that makes refugees a category instead of people just like you and me who have been put in a situation, through no fault of their own, that requires them to seek refuge. Our desire is to proclaim the humanity and dignity of the person needing protection.

coming to Canada: speaks to having come from some other place

seeking refuge: speaks to the need to flee; the motivation for coming and the stakes if their and our vision is not fulfilled

has unhindered access to justice: speaks to the “assist” element of our mission while also envisions a day when such justice is no longer hard to access.

and opportunity to thrive: speaks to the “accompany” element of our mission in which we and all who join us come alongside people in creative and relational ways as they work to rebuild their lives to their fullest potential.

in welcoming communities: speaks to the “advocate” element of our mission. We are calling for communities (from local to national) to change their perception of those who come from the “outside” and willingly receive and integrate them, thereby creating stronger communities that flourish because of those who are continually being added.

Our Mission

The COMPASS Mission: To assist, accompany, and advocate for refugee claimants in our community. We also work with Protected Persons and Convention Refugees who have a successful refugee claim.

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ASSIST

COMPASS is often the first step for refugee claimants in Canada. We assist with:

  • Initial Refugee Claim Documents.
  • Accessing Legal Aid, Referrals to Lawyers.
  • Applications for Ontario Works, Community Housing.
  • Work Permits, Study Permits, Travel Document Applications.
  • Translation and Interpretation Support.
  • Hearing Preparation and Hearing Facilitation
  • Permanent Residency and Family Reunification Applications.
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ACCOMPANY

A new country, language, climate, and culture can bring many challenges for families struggling to meet their basic needs. COMPASS helps refugee claimants:

  • Get oriented to their new community.
  • Build meaningful networks of support.
  • Find immediate shelter, long-term housing, and food security.
  • Obtain social assistance and employment.
  • Access healthcare.
  • Find educational opportunities and supports.
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ADVOCATE

Issues such as unfair legislation and barriers to families’ reunification are just two of the many significant obstacles facing refugee claimant families. COMPASS helps by raising awareness in the community and by advocating for change at various levels of public and political influence and policy formation.

Current Advocacy Initiatives include:

  • Equitable access to adequate shelter.
  • Consistent and timely systems processes.
  • Concerns for the negative impact of the Safe Third Country Agreement (STCA).

Our Values

We regularly measure ourselves against our values to ensure we are moving forward with integrity, consistency, and alignment

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EMPATHY

We get into the hard places to be true with people. We seek to come alongside with humility, compassion, and love, offering a secure and safe setting for people to tell their story and taste peace.

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INCLUSION

We are the friend and second family that many people need when they first arrive. We work to ensure all individuals are treated fairly, respectfully and have equal access to opportunities and resources.

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EMPOWERMENT

We focus on the strengths of people, providing access to opportunities and resources to gain experiences and skills that enable personal control over the things that influence their lives.

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RESPECT

We look for generosity of time, resources, and relationship that supports the dignity, equality, and capability of each person we work with, for, and on behalf of.

We provide a positive space and a bridge to new connections that expand the network of support and relationships people need. We are an active member of a broader welcoming community that cares for and supports refugee claimants, protected persons, and convention refugees.

Our Team

Each member of our team is exceptional and committed to fulfilling their role in our mission to assist, accompany, and advocate for refugee claimants in our community. The great work that we do is possible because of their hard work, expertise, compassion, and dedication to providing improved access to justice.

Leadership and Admin Team

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Carolyn Watson

COMPASS Immigration Solutions, Immigration Consultant
226.476.2263

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Claire Tweddle

Finance Manager
519.571.1912 x 1016

Dawn-Gill

Dawn Gill

Development Manager
519.571.1912 x 1015

Olga Strasburger1

Olga Strasburger

Fundraising Associate
519.571.1912 x 1036

shelley

Shelley Campagnola

Executive Director
519.571.1912 x 102

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Tony Van Giessen

Operations and Program Manager
519.571.1912 x 107

ASSIST Team

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Alex Nicolaes

Caseworker
519.571.1912 x 104

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Amrita Shrestha

ASSIST Team Lead
519.571.1912 x 106

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Camila Trujillo

Caseworker
519.571.1912 x 105

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Elisha Gage

Intake Worker
519.571.1912 x 1038

Marilena Herzing

Marilena Herzing

Intake Worker
519.571.1912 x 1034

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Marina Dubon Hernandez

Caseworker (on leave)
519.571.1912 x 104

Zahra Ludin

Zahra Ludin

Caseworker
519.571.1912 x 1014

ACCOMPANY Team

Grace Nshimiyumukiza

Grace Nshimiyumukiza

Literacy and Employment Readiness Coordinator
519.571.1912 x 1037

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Kristin Baetz

Community Engagement Coordinator
519.571.1912 x 1040

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Kristy Sawatzky

Accompany Team Lead
519.571.1912 x 108

Siqoqile Ndebele

Siqoqile (Vovo) Ndebele

Volunteer Program Lead
Human Resources Assistant
519.571.1912 x 1035

ADVOCATE Team

Jenn McIntyre Headshot

Jenn McIntyre

Border Rights Clinic Coordinator
1.833.979.3522

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Kathleen Hadekel

Border Rights Clinic Staff Lawyer
1.833.979.3522

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Kristin Marshall

Border Rights Clinic Staff Lawyer
1.833.979.3522

Click on the picture to see day to day life at COMPASS with our team!

Get Involved

You can add to a growing story of impact that needs no ending. Get involved with COMPASS and experience the joy we all have helping people gain life beyond refuge!

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We are a Living Wage Employer

COMPASS Refugee Centre pays all permanent and contract staff a Living Wage. We also encourage all organizations that apply for funding to request enough to enable them to pay their staff a living wage.

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© 2026 COMPASS | All Rights Reserved. Developed by Louise Street Marketing Inc. Charitable registration number 838270015 RR0001. All monies received by COMPASS are disbursed according to the policies and approved programs and purposes of the COMPASS Refugee Centre Board of Directors. Click for more information on our donation policies.
  • About
    • Staff Team
    • Governance
    • Foundations
  • Programs
    • ASSIST
    • ACCOMPANY
    • ADVOCATE
  • Events & Stories
    • Events Calendar
    • Ride for Refuge
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